Our Policies — Trust, Transparency & Quality
Chief Consultant Pakistan upholds strict standards of privacy, fairness, and quality in all electrical and solar consultancy services. Each policy below outlines our commitment to transparency and client trust.
Privacy Policy
Your privacy is important to us. We collect only essential information needed to provide services, communicate effectively, and enhance user experience. All client data is handled securely, in compliance with applicable data protection laws.
Core Privacy Commitments
- Data Minimization: Only necessary project details and contact information are collected.
- Secure Handling: Encryption and controlled access ensure protection against unauthorized use.
- No Third-Party Sale: We never sell or share your information for commercial gain.
- Right to Access: You may request correction or deletion of your data by emailing info@chiefconsultantpak.com.
Terms of Service
By using our website or consultancy tools, you agree to act responsibly and within the law. We aim to ensure fair use, protect intellectual property, and clearly define service limitations for mutual trust and accountability.
Usage and Responsibilities
- Fair Use: Services must not be misused for illegal or harmful activities.
- Intellectual Property: All reports, tools, and materials are the property of Chief Consultant Pakistan.
- Liability Limitation: Our liability is capped to the service fee paid unless otherwise stated in writing.
- Amendments: Terms may be updated periodically; continued use implies acceptance of any changes.
Refund Policy
We believe in fairness and client satisfaction. Refund eligibility depends on service progress and deliverable type. Every refund request is evaluated transparently and processed in good faith.
Refund Rules
- Consultancy: Full refund available if cancellation occurs before project initiation.
- Partially Completed Work: Refunds are adjusted proportionally to work completed.
- Software/Tools: Subscription refunds available within 30 days of purchase where applicable.
- Digital Deliverables: Non-refundable once shared, except for non-compliance or technical faults.
Quality Assurance Policy
Our quality framework ensures that every consultancy report, design, or software tool meets or exceeds industry standards. We maintain technical accuracy, environmental responsibility, and continual process improvement.
Our Quality Standards
- Standards Compliance: Projects align with NEPRA, PEC, and other national benchmarks.
- Testing & Review: All outputs undergo verification and quality review before delivery.
- Continuous Improvement: Feedback-driven updates enhance reliability and performance.
- Client Collaboration: We maintain transparent communication through every project stage.
Contact for Policy Queries
For questions or clarification regarding any of our policies, please reach out to our team via email.